AI Messaging Agents
Inbound messages, handled.
Resolve inquiries and qualify leads across SMS and WhatsApp. AI takes action, not just replies, around the clock, on the numbers and tools you already use.
Seamless Execution
How it works
Customers reach out anytime
Every SMS and WhatsApp message gets answered the moment it lands. No queues, no waiting.
AI understands and replies instantly
AI Messaging Agents read every message and respond in natural language, grounded in your company knowledge and policies.
AI takes action
AI Messaging Agents go beyond just replies. They book meetings, look up orders, create tickets, and update CRMs and help desks mid-conversation.
Your team jumps in when it matters
Complex or sensitive threads auto-escalate to the right team with full context. Customers never repeat themselves.
Smarter Campaigns
Powering high-delivery bulk notifications
Combine AI agents with high-volume WhatsApp campaigns to confirm orders, recover abandoned checkouts, and answer client queries immediately.
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Spreadsheet Campaigns
Upload spreadsheets with contact lists and send formatted messages in bulk. Delays (10-30s) are auto-injected to ensure compliant delivery.
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Automated AI Follow-Ups
Configure AI voice & text agents to follow up on cold leads, book consultations, and automatically update client files in Firestore.
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Store Automations
Connect your WooCommerce or Shopify storefront. Trigger order created, payment received, and shipping notifications automatically.
Common Questions
Frequently Asked Questions
Yes! WhatAPI allows you to send bulk messaging campaigns to numbers that are not saved in your phonebook. We automatically inject random custom delays (10-30 seconds) between messages to comply with WhatsApp's spam prevention guidelines and ensure high deliverability.
On our Growth and Business plans, you can send text combined with rich media attachments including images (JPEG, PNG), videos (MP4), PDFs (receipts, catalogs, brochures), audio notes, and vCards.
When a customer replies to your campaign or reaches out inbound, the AI Agent reads the message, interprets user intent, and drafts a contextual response based on your custom company knowledge base. It can retrieve live shipment info, process booking links, and update your internal databases on the fly.
Absolutely! You can connect your WooCommerce or Shopify storefront directly from the dashboard. Once integrated, you can automate order receipt notifications, shipping tracking alerts, payment reminders, and abandoned cart recover alerts instantly.
Starter plans include 1,500 messages per month. Paid Growth, Business, and Agency tiers support higher volume quotas, custom webhooks, dedicated Firestore containers, and priority server allocations on secure Google Cloud and AWS instances.