Connect Shopify Store

This guide walks you through connecting your Shopify store to WhatAPI so you can send automated WhatsApp messages for orders, payments, shipments, and more.

Prerequisites

• A Shopify store (any plan)
• WhatAPI account with WhatsApp connected
• Access to your Shopify Admin panel

Method 1: Quick Connect (Recommended)

1. Go to **Settings → Apps and sales channels** in your Shopify Admin.
2. Click **Develop apps** and then **Create an app**.
3. Name your app "WhatAPI" and click **Create**.
4. In the **Configuration** tab, click **Configure admin API scopes**.
5. Add these scopes:

- `read_orders`
- `read_customers`
- `write_orders`

1. Go to the **API credentials** tab and click **Install app**.
2. Copy the **Admin API access token**.
3. Paste the token into the WhatAPI connection form.

Method 2: OAuth (Automatic)

1. From the WhatAPI dashboard, select **Shopify** as your platform.
2. Enter your store URL (e.g., `yourstore.myshopify.com`).
3. Click **Connect Shopify Store**.
4. You'll be redirected to Shopify to authorize the connection.
5. After authorization, you'll be redirected back to WhatAPI.

Method 3: Native Webhooks

1. From WhatAPI, select **Shopify → Native Webhooks**.
2. Copy the webhook URL provided.
3. In your Shopify Admin, go to **Settings → Notifications → Webhooks**.
4. Click **Create webhook** and paste the URL.
5. Select events: **Order creation**, **Order payment**, **Fulfillment creation**.
6. Save the webhook.

Verifying the Connection

Once connected, you should see your store domain in the connection status panel. Try triggering a test order to verify that WhatsApp notifications are being sent correctly.